There are times when advice can really help you get a jump-start with some aspect of The City. It may be consulting with one of our experts to reach new levels of church engagement, or maybe learning what it takes to launch a new module well. Whatever the situation, everyone needs a helping hand now and then. Here's an overview of Training and Implementation options for The City customers.

Training Schools

Consisting of 1 1/2 days of hands-on training, The City Training Schools (formerly called Bootcamps) are led by City Launch Consultants and bring together leaders from several churches using The City to discuss key strategies used to successfully integrate The City into your church. This training is perfect whether your church is new to The City or you have staff that needs a jump start to increase adoption and engagement.

Specialized Webinars

If you have completed the basics and are looking to dive deeper into some of the more advanced features of The City, we offer specialized webinars to highlight features like the Process Manager, Connect groups, and the Children’s Ministry and Giving Modules.

Personalized Consultation - Online, Over the Phone or OnSite

Address your specific training needs with our more personalized consultation options. When you need small doses of training in specific areas, online or phone training can be a cost-effective tool. An hour or two of phone training allows you to receive the answers you need and practice what you've learned. Or, you can request a City launch consultant to train your staff onsite. Onsite, online, or by phone, these consultation options offer help tailored to your specific needs and set at your speed. If you're interested in Personalized Consultation, please fill out the form to the right.

Implementation & Consulting

Implementation starts with your church mission, your ideas, and your questions. Through concentrated phases, we'll help you and your staff plan and launch a successful solution tailored specifically for your organization. We'll prepare you to use The City effectively as well as help you improve your processes as a church.


You can reach the support team and our online help resources by clicking Help in the top right of your church's City.